The Garveys arrive for the new season but run into trouble at customs when Madge's crushed tanning powder is mistaken for something illegal and Mick is held overnight. Meanwhile Kenneth, running his hair salon with Liam, accidentally starts a fire, which does not impress Clive and Tonya Dyke from Watford, who already see the Solana as a dump. They are also less than impressed by the overtures of Jacqueline and Donald, who stage a protest to insure the free holiday they were promised. Whilst the Dykes' boy Tiger leads Michael astray - including getting a tattoo - Tonya is suspicious of Clive's genuine efforts to be helpful to Janice and Kenneth has to appear in front of the hairdressers' Mafia don Herbert, who turns out to be harmless and a friend of Kenneth's mother.

Dominant Crystal Hennessy-Vass, the founder and chief executive of the Solana group, sweeps in, demanding that Joyce downgrade the hotel from a four to a three star, to give the impression that the guests are getting better value for money. After she has left a party of Dutch businessmen arrive and Les and Mateo, in their efforts to make them feel at home, are accused of racial stereotyping. Kenneth leaves hospital to find that Herbert has bought his salon and the Stewarts are invited by their raucous friend Queenie to the Costa Blanca Swingers Association party, where they meet former porn star Pepe De La Cruz and his wife Agnes, who turns out to be an old flame of Donald. Tiger tries to prevent Michael from seeing Elena but, impressed when Michael tricks the warring Dykes and Garveys into making up, tells him that she is waiting for him on the beach.

Kenneth's uncle dies but he leaves the salon to club doorman Norman, who demands a high rent for it. Fortunately Troy decides to stay on and, with Jacqueline, buy the lease from Norman. Sheron and her children are not amused when Eddie announces that he intends to move in with them whilst the Maltbys return, the worse the wear for a paint-balling session. Amber turns several male heads, including Tiger and Joey, who compete - unsuccessfully - to get her phone number, and Mateo, whose attempts to impress by demonstrating First Aid are just as fruitless.