Ageing swingers Donald and Jacqueline Stewart return to the Hotel Solanas in Benidorm for another holiday. New guests this year are middle-aged virgin Geoffrey, who calls himself the Oracle because of his quiz general knowledge, with his mother - or P.A. as he terms her - gay couple Gavin and Troy, young marrieds Kate and Martin who have been going through a sticky patch, and the Garvey family. Lazy Mick and his long-suffering wife Janice have a lippy teen-aged daughter Chantelle and inquisitive little son, Michael. Janice's sun-burnt, chain-smoking mother Madge, who rides around on a mobility scooter has paid for the holiday for them all. Janey York is the jolly if half-hearted holiday rep and then there is Mateo, a sexy young waiter with an eye for the ladies. . . Kate in particular.

It's karaoke night at the hotel bar and the Oracle and his mother perform a duet, but that's not the reason Chantelle Garvey faints. When her mother finally opens up the pink coat Chantelle has refused to shed despite the Spanish heat, it is revealed that she is very pregnant.

Kelly, an English girl who works at the hotel, tells her friends Donald and Jacqueline that she is engaged to Mateo. This, however, is not enough to stop Mateo from making a pass at Kate and having sex with her, though she later admits that she was too drunk to remember anything about it. Janice, meanwhile, reconciles herself to becoming a grandmother.

Due to a misunderstanding Donald and Jacqueline assume that Madge is up for group sex with them and she gets a shock when she answers an invitation to go to their room. They have a lot of apologizing to do. So does Troy, who gets drunk and ends up having sex with Mateo, which Gavin observes. Janice believes that her husband is planning to get off with Susie, a single woman who is following him around.

The Oracle is outraged that a quiz veteran like himself is beaten , more by luck than judgment, by the Garveys in the pub quiz and demands a recount though he doesn't get one. Kate is annoyed that Madge , in whom she has confided about her difficulty in conceiving, has broken her trust whilst Donald reassures Gavin that Troy still loves him.

Having stayed within the complex for all of the holiday because everything is inclusive, Mick is horrified when his family drag him off to the beach and he is forced to pay the extortionate prices. Worse is to befall him, however, when the girl Janice thought was after him turns out to be a D.S.S inspector who ends up prosecuting him for claiming he is unable to work but going on holiday. The Oracle also decides that he will never go on holiday with his mum again, but Martin is pleased at his wife's fling with Mateo, feeling that it has spiced up their lives.

Everyone is back at the Solanas, in Kate and Martin's case not exactly by choice. They had booked into a small hotel in the romantic Old Town but were double-booked and end up in the old complex. The Garveys are being paid for by Madge's boyfriend, Mel, who owns several tanning salons in Manchester. Mick does not really like him but tolerates him because of the free holiday.

Kate starts to feel broody and she and Martin spend the evening baby-sitting Chantelle's child Coolio. Everyone else goes to the hotel bar's karaoke where, after a very high-pitched rendition of 'Lonely Girl', Mel proposes to Madge.

Janice tries to dissuade Madge, unsuccessfully, from getting married. The Oracle organizes an arm-wrestling contest, where the last two sitting are Martin and Mateo. For Martin it's personal and, cheered on by the Brits, he humiliates Mateo and becomes Kate's hero again.

Everybody heads off to a bullfight, except for Chantelle and the Oracle. Somewhat apprehensively she asks him for a date and he accepts. The bullfight is meant to be free to enter but Mel has to buy a food mixer from Janey, the travel rep, before the party are allowed into the corrida. It is a farce; there is no bull, just a large dog with a hat with horns on chasing Mateo around the ring.

Kelly, Mateo's ex-girlfriend comes to the Solanas with her mother, Sylvia, who like Madge, rides an electronic scooter. Madge is convinced that Sylvia is out to steal Mel from her and squirts her with sun tan lotion before pushing her and the scooter into the swimming-pool. Martin is suspicious that Kate is trying to get back with Mateo and breaks into the bedroom he believes they are using. Instead he finds swingers Donald and Jacqueline terrorizing Mateo by inserting a cucumber in one of his orifices.

Angry and upset that Mick has forgotten their wedding anniversary, Janice goes off for a walk on her own and stops off at a bar. It is owned by Jack, an English lad in his early twenties, along with his sister, both orphans. Jack tells Janice that she is beautiful and that he is in love with her but she panics and hurries back to the complex.

Kate disappears with her luggage, and Martin, after an initial assumption that maybe she had gone to the shops tracks her down. She has good news for them. Dorothy, the mother of Gavin, half of the gay couple, comes to visit. Gavin is annoyed by Donald and Jacqueline's constant comments that he and his mother look the same age. Jack also comes to the complex in search of Janice, declaring his love for her, though she gets rid of him. Chantelle and the Oracle's date is ruined when he drinks too much Dutch courage and passes out.

On the eve of their wedding, Madge and Mel take a stroll along a romantic, moonlit beach, only to discover that it is a 'dogging' beach where people go for public, casual sex, and they are importuned by a man up for a threesome. (Needless to say Donald and Jacqueline are there as well.) The wedding day dawns and Janice has a pep-talk with Madge - she is the only one of Madge's five daughters still speaking to her. Assured that her mother is making the right decision, she takes her place at the beach ceremony, but the marriage is not finalized because the Oracle hang-glides out of the sky, falling onto Mel. Mick hits him and gets arrested whilst the groom is carted off to hospital.

Following Madge and Mel's wedding, Janice and Madge hitch a ride to the hospital with a stranger who turns out to be the wanted criminal Enrique "The Rat" Lopez. When the pair are held hostage, it's up to the other guests to rescue them.

For their part in capturing Enrique "The Rat" Lopez, the Brits return for their reward, a free holiday. Martin has separated from Kate and brings along the younger, vulgar Brandy, though both insist they are just friends. Mel is opening a shop renting mobility scooters ("You don't have to be a cripple to enjoy your holiday") employing lazy young Paco and his poolside reunion with Madge is passion personified. Mel gets Mick to publicise the opening by having him ride a twenty foot bike whilst wearing tinfoil, which cooks him in the heat. Everyone turns up for the grand opening - largely because of the free champagne. However, due to faulty lighting the shop catches fire.

Noreen, the Oracle's mum ,assumes he is gay when he tells her he is not interested in currently dating women and she seeks advice from Gavin and Troy. Whilst most of the other guests are on a day trip to a water park, the Oracle goes to an internet cafe and meets, online, a woman called Lesley, though, unbeknown to him, Lesley is actually a transvestite. At the water park Mick antagonizes everyone by arguing with Madge and Mel and Martin ends up in the nude when Brandy steals his clothes whilst he is swimming.Back at the bar Mick makes up with Janice when he says it with flowers but Martin sends Brandy packing for humiliating him and she ends up kissing Paco. The biggest humiliation is reserved for the Oracle, however, when his mother 'outs' him from the karaoke stage and performs 'Y.M.C.A.' with the Stewarts and Gavin and Troy dressed as the Village People, causing him to flee in horror.

Having finally convinced his mother that he is not gay, Geoff the Oracle goes to meet Lesley, his internet chat date. However he is shocked to find that Lesley is a transvestite and makes his escape halfway through their dinner, leaving Lesley to cop off with the maitre d'. Mel takes the sea-sick Garveys on a trip to Peacock Island, where he hopes to buy land for development, only to be told that it is a protected nature reserve. Brandy beds Mateo, stealing his pass-key in the process,but returns to Martin, saying that she only has eyes for him.

Gavin gets into an argument over a burger with a hefty woman with a young Indian husband in tow. Madge is shocked to see it is Valma, one of her estranged daughters, who has come to Benidorm by coincidence. Valma is a wealthy landlady but, despite Janice's best efforts to bring a reconciliation, Madge is convinced that she has followed them out to get Mel's money. Someone who is after Mel's money is Gary, a con man, who poses as a property developer. His accomplice is Brandy, who is also his girlfriend, and they fleece the tourists, using the pass-key Brandy stole from Mateo, to access their rooms. Whilst Madge, high on Ecstasy tablets which she mistook for pills, is performing 'Up, Up and Away' at the karaoke night, the two crooks make their getaway.

The Brits count the cost of the burglary. Kate flies out to support Martin, sending Madge packing when she suggests that Martin was an accomplice, and giving him hope of a reconciliation. His mother Diana also arrives, and seems to know the area - and particularly Mateo - better than she should. The Oracle is almost arrested for wasting police time when he lies about trying to foil a whole gang of burglars but gets another date with Chantelle, and Troy confesses to Gavin that he has a son, aged twenty-one. Madge and Mel are entertaining everyone on the trampoline at the new cabaret club when news arrive that the burglars have been caught.

Martin's hopes of marital reconciliation are ended when Kate tells him she has a new boyfriend and leaves without him. However, he does get to meet someone else and there are happy endings too for the Oracle and Chantelle who plan to move in together on return to Manchester,and the gays as Troy introduces Gavin to his son. Wink, an obnoxious friend of Donald, who annoys everybody with his practical jokes, has no such luck as, taking things a joke too far, he literally dies laughing at the karaoke. Madge and Mel have decided to relocate to Benidorm, where Mel is to buy the cabaret club and, as the others return to England, they serenade them all with an oddly affecting version of 'Spanish Eyes'.

After Donald's clothes and a suicide note are found on a beach Gavin and Kenneth help Jacqueline bid him farewell. The British consul however suspects an insurance fraud. Due to a misunderstanding at a gladiatorial theme park Janice finds herself in the arena where she defeats all-comers. Troy arrives in Benidorm,a wealthy man after his father left him several houses and four hundred thousand pounds. Pauline celebrates a successful divorce,Liam declares his appreciation of his father and Madge opens her bar,publicly thanking the Garveys for their support whilst Mateo is exposed - literally - as a cheat with a wife and children. Most of the Brits head home,except Jacqueline,who has an appointment in Morocco.

As the new season begins Jacqueline, assisted by Kenneth and the visiting Troy, scatters her late husband's ashes over Benidorm whilst Sheron and Billy Dawson check in, along with scheming, selfish grand-dad Eddie, teen-aged son Rob and precocious little girl Jodie Tiger returns with his dim friend Joey and both take a shine to new employee, the efficient Amber, whom Joyce has chosen over the smooth-talking Marcus - recognized by Troy as the man who, with accomplice Brandy, once robbed the hotel.

Kenneth's uncle dies but he leaves the salon to club doorman Norman, who demands a high rent for it. Fortunately Troy decides to stay on and, with Jacqueline, buy the lease from Norman. Sheron and her children are not amused when Eddie announces that he intends to move in with them whilst the Maltbys return, the worse the wear for a paint-balling session. Amber turns several male heads, including Tiger and Joey, who compete - unsuccessfully - to get her phone number, and Mateo, whose attempts to impress by demonstrating First Aid are just as fruitless.

Joyce attends a property auction where she is gazumped by restaurateur Mr Wu, though fortunately a former Solana guest comes to her rescue. Eddie almost convinces Sheran that he is terminally ill until she sees him misbehaving and Kenneth is less than pleased with Troy's plans for the new look salon. Joey and Tiger hit the town to pull local girls but fall foul of a group of bikers, leading to a drinking contest with a bizarre outcome whilst the Oracle, incensed that he has been dropped from his quiz league for alleged match-rigging, clashes with Pauline - who, after eighteen dry months, falls off the wagon as a result.

Joyce gets a public proposal from dodgy estate agent Monty, who, due to a mix up with identity cards, believes she is very wealthy, though he takes it back on learning the truth. Les tells Mateo he is going for corrective surgery - meaning for his eyes - but Mateo assumes he means a sex change operation. Eddie, sweetening Sheron with a champagne dinner he won, cosies up to Jacqueline whilst Pauline gets spectacularly drunk, buying drinks for Jodie whom she mistakes for a midget. The other guests are judgmental - until Geoff gives an open mike speech in defence of family, which strikes a chord.

As the Maltbys prepare to leave Benidorm after Pauline's drunken antics Geoff encounters an old flame whilst Joey and Tiger decide to go mountain climbing and fall foul of tourist liaison officer Grenville Titcombe when Joey relieves himself on a famous mountaineer's grave but are declared heroes when they rescue Grenville following a fall. Mateo comes into a lot of money thanks to a grateful customer's will and Jacqueline goes on a date with Eddie. Rob meanwhile lies about his age to impress Amber.

Benidorm prepares for its annual fancy dress fiesta though Mateo is a far from jolly clown. Les is missing son Liam with whom he always played the pantomime cow so Amber and Mateo hatch a plan to cheer him up whilst the Dawsons literally go overboard at the joke shop and the three boys dress as nuns and have to atone for their sins. Troy meanwhile is convinced that ex-lover Gavin is in Benidorm and pursuing him and is shocked to find he has a stalker in the besotted, unbalanced Daisy requiring Jacqueline, Kenneth and the staff to rescue him.

The Dawsons are overjoyed to learn that Jodie has won a place at stage school - until they realize the cost. Fortunately Eddie comes through to help. Joyce reluctantly allows British consul Sir Henry to hold the Pride of Benidorm awards at the Solana, hosted by the irritating comic Sammy Valentino and finds both Monty and Sir Henry vying for her affections, leading her to make a decision. Joey and Tiger win the Hero award after their mountain rescue though the two Peter Andre tribute acts come to blows whilst Mateo finds himself the perfect flat-mates and Les is reunited with Liam. Kenneth and Crystal Hennessy-Vass both shine at the karaoke evening, rounding off an eventful evening and holiday week.

Troy arrives in Benidorm and is annoyed with Kenneth over his unlicensed taxi service whilst Kenneth's slovenly life-style almost leads to the end of Liam being his flat-mate though all is ultimately resolved. With Loretta having taken Jodie to England for her TV commercial the other members of the Dawson family separately plan to make use of her room in the upmarket Beltoro hotel. Unfortunately they all arrive at the same time and get thrown out whilst Mateo fails to expose Sam's side-line to Joyce.

Joyce asks Sir Henry to cover while she is at her conference in Barcelona, while Neville steps into Les's shoes during the time he is back in the UK. Sam gets free tickets for the dinosaur park and Liam has a day off, giving him the perfect opportunity to address his childhood fear of dinosaurs. When Tiger and Joey hear about the free trip they decide that they want to get involved too, but end up being roped into being the entertainment for the park's visitors, with disastrous results.

In this episode, Sir Henry is still standing in for Joyce as the Solana is due to put on a psychic convention. Sam sees a chance to boost her income, but Psychic Sue becomes suspicious of her. Billy receives some life-changing advice from Uri Geller, but drives his family crazy with his new positive way of thinking. Meanwhile, Tiger and Rob decide that Joey's mathematical talents would come in handy for a profitable trip to the casino, and Pauline reveals that she is pregnant, but who is the father?

A religious festival arrives in benidorm where no alcohol is allowed but the guests at the Solana are determined to ignore it.

Joyce returns from Barcelona as the alcohol ban ends - to the guests' delight., whilst Pauline finds herself succumbing to Malcolm, to her family's horror. Malcolm seems to have the upper hand, until Kenneth comes out with a revelation. Kenneth is also perturbed when he wrongly suspects that Liam has joined a self-help group to confront his unhappy childhood and seeks advice from Jacqueline and Troy. Elsewhere Monty fails to dupe Loretta into buying a holiday home though his affair with Joyce is exposed and Loretta saves her from humiliation whilst Eddie mourns a deceased friend and Rob makes a career decision.

Benidorm prepares for its annual fancy dress fiesta though Mateo is a far from jolly clown. Les is missing son Liam with whom he always played the pantomime cow so Amber and Mateo hatch a plan to cheer him up whilst the Dawsons literally go overboard at the joke shop and the three boys dress as nuns and have to atone for their sins. Troy meanwhile is convinced that ex-lover Gavin is in Benidorm and pursuing him and is shocked to find he has a stalker in the besotted, unbalanced Daisy requiring Jacqueline, Kenneth and the staff to rescue him.

Gavin gets into an argument over a burger with a hefty woman with a young Indian husband in tow. Madge is shocked to see it is Valma, one of her estranged daughters, who has come to Benidorm by coincidence. Valma is a wealthy landlady but, despite Janice's best efforts to bring a reconciliation, Madge is convinced that she has followed them out to get Mel's money. Someone who is after Mel's money is Gary, a con man, who poses as a property developer. His accomplice is Brandy, who is also his girlfriend, and they fleece the tourists, using the pass-key Brandy stole from Mateo, to access their rooms. Whilst Madge, high on Ecstasy tablets which she mistook for pills, is performing 'Up, Up and Away' at the karaoke night, the two crooks make their getaway.

The Brits count the cost of the burglary. Kate flies out to support Martin, sending Madge packing when she suggests that Martin was an accomplice, and giving him hope of a reconciliation. His mother Diana also arrives, and seems to know the area - and particularly Mateo - better than she should. The Oracle is almost arrested for wasting police time when he lies about trying to foil a whole gang of burglars but gets another date with Chantelle, and Troy confesses to Gavin that he has a son, aged twenty-one. Madge and Mel are entertaining everyone on the trampoline at the new cabaret club when news arrive that the burglars have been caught.

As the new season begins Jacqueline, assisted by Kenneth and the visiting Troy, scatters her late husband's ashes over Benidorm whilst Sheron and Billy Dawson check in, along with scheming, selfish grand-dad Eddie, teen-aged son Rob and precocious little girl Jodie Tiger returns with his dim friend Joey and both take a shine to new employee, the efficient Amber, whom Joyce has chosen over the smooth-talking Marcus - recognized by Troy as the man who, with accomplice Brandy, once robbed the hotel.

Kate disappears with her luggage, and Martin, after an initial assumption that maybe she had gone to the shops tracks her down. She has good news for them. Dorothy, the mother of Gavin, half of the gay couple, comes to visit. Gavin is annoyed by Donald and Jacqueline's constant comments that he and his mother look the same age. Jack also comes to the complex in search of Janice, declaring his love for her, though she gets rid of him. Chantelle and the Oracle's date is ruined when he drinks too much Dutch courage and passes out.

Having finally convinced his mother that he is not gay, Geoff the Oracle goes to meet Lesley, his internet chat date. However he is shocked to find that Lesley is a transvestite and makes his escape halfway through their dinner, leaving Lesley to cop off with the maitre d'. Mel takes the sea-sick Garveys on a trip to Peacock Island, where he hopes to buy land for development, only to be told that it is a protected nature reserve. Brandy beds Mateo, stealing his pass-key in the process,but returns to Martin, saying that she only has eyes for him.

As the Maltbys prepare to leave Benidorm after Pauline's drunken antics Geoff encounters an old flame whilst Joey and Tiger decide to go mountain climbing and fall foul of tourist liaison officer Grenville Titcombe when Joey relieves himself on a famous mountaineer's grave but are declared heroes when they rescue Grenville following a fall. Mateo comes into a lot of money thanks to a grateful customer's will and Jacqueline goes on a date with Eddie. Rob meanwhile lies about his age to impress Amber.

Following Madge and Mel's wedding, Janice and Madge hitch a ride to the hospital with a stranger who turns out to be the wanted criminal Enrique "The Rat" Lopez. When the pair are held hostage, it's up to the other guests to rescue them.

Janice tries to dissuade Madge, unsuccessfully, from getting married. The Oracle organizes an arm-wrestling contest, where the last two sitting are Martin and Mateo. For Martin it's personal and, cheered on by the Brits, he humiliates Mateo and becomes Kate's hero again.

For their part in capturing Enrique "The Rat" Lopez, the Brits return for their reward, a free holiday. Martin has separated from Kate and brings along the younger, vulgar Brandy, though both insist they are just friends. Mel is opening a shop renting mobility scooters ("You don't have to be a cripple to enjoy your holiday") employing lazy young Paco and his poolside reunion with Madge is passion personified. Mel gets Mick to publicise the opening by having him ride a twenty foot bike whilst wearing tinfoil, which cooks him in the heat. Everyone turns up for the grand opening - largely because of the free champagne. However, due to faulty lighting the shop catches fire.