A busload of guests including Noreen,Gavin minus Troy and Sam with her raucous friend Trudy arrive at the Solana,unlike their luggage which got lost on the way. There are several changes - Madge has lost her bar,Kenneth has opened his own salon with local Carmen as his assistant and Liam is the complex's clumsy odd job man. Most significantly Janey has gone,replaced by snooty Joyce Temple-Savage,who aims to make the Solana more up-market - or at least efficient,having arrived incognito and been shocked by what she sees. This leads to open conflict with Madge and the near demise of Jacqueline and Donald,who has returned from the dead and a jail sentence for faking his death to claim the insurance whilst Sam,having broken her leg last year,has yet another mishap.

Kenneth starts to regret employing non-English speaking Carmen and offering free treatment at the salon as first prize in the dance contest Joyce is organizing,to be judged by her old flame,professional dancer Cyril Babcock. Janice is puzzled when young Jack,her former stalker,reappears and claims not to recognize her,involving her in a fight with Trudy. However come the contest he sweeps her off her feet confessing it was all a ruse to get close to her. Fortunately Mick comes to her rescue whilst Gavin and Carmen win the competition,releasing Kenneth from giving the prize.

Mick is not pleased when his gormless younger brother Pete,who owes him money,arrives for his stag party with cantankerous father Stan in tow. Nonetheless a fancy dress bar crawl ensues but all ends in anti-climax when Stan admits that there is no wedding and Pete is just taking a break from being his father's carer.After Joyce insists there should be life guard cover at the pool Trudy plans to get the kiss of life from Mateo but ends up being revived by Les dressed as Pamela Anderson whilst Kenneth's misreading of a text from Troy almost leads to his splitting him up from Gavin.

Hearing that a gang is abducting people to sell their organs,the Garveys are alarmed when Michael sees Madge getting into a car with a swarthy young man. Giving chase they learn that he is Mohammed,a Moroccan whose father did business with Mel and who is returning some of her late husband's belongings to Madge. Joyce aims to impress Victor St James,editor of the 'Costa Class' magazine,mistakenly believing that his loutish behaviour is a front to catch her out. After Mateo has burnt the paella and Trudy nutted Victor for thinking she was a prostitute Joyce is fearful of a negative review. However salvation comes from a most unlikely quarter. Donald and Jacqueline meanwhile set out to meet some swingers but,due to a misunderstanding,Gavin and Noreen unwittingly beat them to it.

After their night with the swingers,which Noreen enjoyed without understanding,she and Gavin get locked out on his balcony whilst Madge shocks her family by announcing her forthcoming marriage to Mohammed as a tax dodge to regain money owed to Mel by his father. The British Olympic Synchronised Swimming team arrive at the Solana,led by frosty Hazel McCafferty. Joyce delegates Liam to show the girls around but they trick him into taking them onto an 18 to 30 booze cruise. Whilst Trudy and Michael fail in their efforts to join the cruise as being too old or too young,come evening the girls are too smashed to give their gala demonstration. Fortunately Lesley saves the situation with an impromptu pool party and Joyce gets her own back on the snide Hazel.

As Madge prepares for her wedding to Mohammed Mick and Michael discover that he is no rich business man's son but a penniless actor out to marry Madge for her supposed fortune. The Garveys follow him to a medieval tournament recreation where the would-be groom gets his 'joust' deserts. Trudy meanwhile tries to play a trick on Sam by convincing her that she had sex with Liam but Sam and a borrowed pregnancy testing kit have the last laugh. Concerned that the Solana's bad press is due to a spy in the resort leaking all the disasters that have befallen it Joyce asks Donald and Jacqueline to shadow the staff to expose the culprit. Their result leads to a face from the past.

When elegant Barbara Simmonds arrives Joyce is sure she is the hotel inspector who will give the Solana its fourth star so it is not a good idea for Joyce and Kenneth,angry because his salon has been closed for non-payment of rent,to start brawling in front of her. To compensate Joyce offers Mrs Simmonds free beauty treatment but of course she has been misinformed though fortunately she is able to bribe the real inspector. The Stewarts seek the help of the consul to see off Donald's heavy ex-cell mates but Mick has to admit failure when he tells Madge that all her - uninsured - tanning shops burned down ,though Michael still has faith in him.