Jane and Maura investigate the murder of an army veteran, 29 year-old Bernard Avery, who was killed in an alleyway with a hatchet. He was homeless, one of many ex-servicemen now living on the streets of Boston, and suffered from PTSD. When Rizzoli and Korsak visit a psychology center where Avery had sought help, Jane is surprised to find her old friend Casey Jones working there. He's been back for several months but refuses to tell her anything more. The police soon have a second dead homeless vet and Jane's informant, Rondo, thinks he's found a witness. Meanwhile, Maura meets Dennis Rochmond and after saving his life, he sends her orchids. She also discovers her wild side.

Young female professionals dressed as dolls are turning up dead on the public transit system, and Jane and Maura must piece together the clues. Angela implements new ideas for the café. And Jane learns more about how Casey was injured.