Noreen arrives in Benidorm with her bossy daughter Pauline who alienates the Garveys with her manner but ends up inside a rubber ring with Mick at a water park,causing Janice to suspect the worst. Natalie agrees to a date with Liam to spite Sam who comes too and falls off a table while dancing. Janey is impressed by Lesley's initiative,which annoys Mateo, who falsely claims that children are scared by his transvestism.This backfires on him when Janey suggests that he should also drag up to make it seem more natural.Madge's uncharitable response to the Stewarts' whip-round to ease her financial woes also comes back to bite her.

Gavin is puzzled as to how the supposedly penniless Kenneth is raking it in after taking strange men to his room until it turns out that he is giving them hair-cuts. Mateo reluctantly begins his water aerobics class,which ends with Donald being taken to hospital. Janey is all for sacking the Spaniard but Lesley comes to his defence,reminding him that he now owes him. The Garveys learn that a gangster calling himself Mr. Pink has bought Mel's debts and go to meet him at a deserted theme park. He challenges Madge to a Go-Kart race,which she wins,thereby cancelling the debts as well as gaining her an extra three thousand euros,thanks to a side bet.

The resort is hit by a rain storm which floods the hotel. Whilst Les takes control Janice is thrown by the appearance of Johnny Neptune,whose marriage proposal she rejected years earlier. Reformed alcoholic Pauline is so bored she gets drunk and makes a show of herself when she wins the bingo and insults everybody before collapsing on Janey's dog. Donald drops a bombshell by announcing that he has only three months to live and tries out 'The Drugs Don't Work' at the karaoke as the song he would like played at his funeral.

Gavin learns that Troy's father has died so,to cheer him up, Kenneth takes him out for the day but,by design,ends up at a gay nudist beach where he gets chatted up by a bare hunk. Gavin is not pleased and sacks him. Madge has the chance to take over a bar - the site of Mel's former disability shop. She prays for a sign and gets one in the form of one of Mel's old thongs and agrees to go into business. Mateo accompanies Les on a double date to repay him for getting him his job back. Unfortunately Mateo has to drag up and gets arrested for importuning.Bananarama arrive for the 1980s evening and get mistaken for a tribute band as there are only two of them. Jacqueline,however,successfully makes up the trio but Liam is less successful in his persistent pursuit of Natalie.

After Donald's clothes and a suicide note are found on a beach Gavin and Kenneth help Jacqueline bid him farewell. The British consul however suspects an insurance fraud. Due to a misunderstanding at a gladiatorial theme park Janice finds herself in the arena where she defeats all-comers. Troy arrives in Benidorm,a wealthy man after his father left him several houses and four hundred thousand pounds. Pauline celebrates a successful divorce,Liam declares his appreciation of his father and Madge opens her bar,publicly thanking the Garveys for their support whilst Mateo is exposed - literally - as a cheat with a wife and children. Most of the Brits head home,except Jacqueline,who has an appointment in Morocco.

Kenneth's uncle dies but he leaves the salon to club doorman Norman, who demands a high rent for it. Fortunately Troy decides to stay on and, with Jacqueline, buy the lease from Norman. Sheron and her children are not amused when Eddie announces that he intends to move in with them whilst the Maltbys return, the worse the wear for a paint-balling session. Amber turns several male heads, including Tiger and Joey, who compete - unsuccessfully - to get her phone number, and Mateo, whose attempts to impress by demonstrating First Aid are just as fruitless.

Joyce attends a property auction where she is gazumped by restaurateur Mr Wu, though fortunately a former Solana guest comes to her rescue. Eddie almost convinces Sheran that he is terminally ill until she sees him misbehaving and Kenneth is less than pleased with Troy's plans for the new look salon. Joey and Tiger hit the town to pull local girls but fall foul of a group of bikers, leading to a drinking contest with a bizarre outcome whilst the Oracle, incensed that he has been dropped from his quiz league for alleged match-rigging, clashes with Pauline - who, after eighteen dry months, falls off the wagon as a result.

Joyce gets a public proposal from dodgy estate agent Monty, who, due to a mix up with identity cards, believes she is very wealthy, though he takes it back on learning the truth. Les tells Mateo he is going for corrective surgery - meaning for his eyes - but Mateo assumes he means a sex change operation. Eddie, sweetening Sheron with a champagne dinner he won, cosies up to Jacqueline whilst Pauline gets spectacularly drunk, buying drinks for Jodie whom she mistakes for a midget. The other guests are judgmental - until Geoff gives an open mike speech in defence of family, which strikes a chord.

As the Maltbys prepare to leave Benidorm after Pauline's drunken antics Geoff encounters an old flame whilst Joey and Tiger decide to go mountain climbing and fall foul of tourist liaison officer Grenville Titcombe when Joey relieves himself on a famous mountaineer's grave but are declared heroes when they rescue Grenville following a fall. Mateo comes into a lot of money thanks to a grateful customer's will and Jacqueline goes on a date with Eddie. Rob meanwhile lies about his age to impress Amber.

Joyce asks Sir Henry to cover while she is at her conference in Barcelona, while Neville steps into Les's shoes during the time he is back in the UK. Sam gets free tickets for the dinosaur park and Liam has a day off, giving him the perfect opportunity to address his childhood fear of dinosaurs. When Tiger and Joey hear about the free trip they decide that they want to get involved too, but end up being roped into being the entertainment for the park's visitors, with disastrous results.

In this episode, Sir Henry is still standing in for Joyce as the Solana is due to put on a psychic convention. Sam sees a chance to boost her income, but Psychic Sue becomes suspicious of her. Billy receives some life-changing advice from Uri Geller, but drives his family crazy with his new positive way of thinking. Meanwhile, Tiger and Rob decide that Joey's mathematical talents would come in handy for a profitable trip to the casino, and Pauline reveals that she is pregnant, but who is the father?

A religious festival arrives in benidorm where no alcohol is allowed but the guests at the Solana are determined to ignore it.

Joyce returns from Barcelona as the alcohol ban ends - to the guests' delight., whilst Pauline finds herself succumbing to Malcolm, to her family's horror. Malcolm seems to have the upper hand, until Kenneth comes out with a revelation. Kenneth is also perturbed when he wrongly suspects that Liam has joined a self-help group to confront his unhappy childhood and seeks advice from Jacqueline and Troy. Elsewhere Monty fails to dupe Loretta into buying a holiday home though his affair with Joyce is exposed and Loretta saves her from humiliation whilst Eddie mourns a deceased friend and Rob makes a career decision.

Kenneth pretends to be straight to get out of unwanted attention.

Whilst Rob wins Cyd back and Noreen welcomes her twin sister Doreen Monty has a double problem - the deranged Sammy begging for a gig and the fact that he has spent all the entertainments budget. Jacqueline rumbles Nigel and Dennis whilst Liam disapproves of Kenneth cashing in on a customer's scratch card. Worse is to come when Sammy finally takes the stage.

Pauline is surprised to find her book has been published after Doreen secretly submits it but Noreen is shocked by its erotic content and the arrival of its publisher Malcolm, Pauline's ex-lover. Joyce is also horrified to learn Monty has signed a contract with Sammy Valentino and forces him to provide a get-out clause. Meanwhile Nigel and Dennis have cause to thank Les, leading to the arrest of somebody more dangerous, whilst Sheren and Billy enjoy a romantic day out. Nigel and Dennis depart with their prisoner but Les also disappears.