Donald Anspaugh has a new method to increase the staff's efficiency, new intern Maggie Doyle joins the ER and Susan asks Mark to come along to Hawaii.

Doug's one-night-stand has a seizure and he brings her to the ER.

While Mark is anxious about Susan's return from her holiday, Doug and Carol ride along with the health mobile.

While on their helicopter flight rotation, Mark and Susan find an injured family of four who they bring to the ER.

Encouraged by Carol, Mark finally asks Susan out. Benton tries to save a boy, despite the fact Doug thinks he's brain dead.

It's Susan's last day. Carol stands up for her nurses when one of them is being rotated to another department.

Mark and Kerry have to create a policy regarding HIV-positive employees, which leads to gossip amongst the nurses.

Carol has to fire two of the nurses. Meanwhile, Gant feels Benton is too hard on him.

Benton can't keep his mind on the job, Mark and Chuny break up and Carol does what she needs to do regarding the fatal error she has made.

Doug treats a dying 17-year old cystic fibrosis patient who doesn't want to be resuscitated. Carter gets to operate on Benton.

Carol will hear whether her suspension is permanent or not. Mark and Doyle do what they can to get a patient with Down syndrome on a heart transplant list.

Race relations become an issue in the ER when Mark Greene treats two injured teenagers, one black and the other white, and assumes the black kid was a drug dealer. It turns the white kid was the drug dealer and the black kid is a high school basketball star and an innocent bystander. When the black student's older brother confronts him, he begins to question his own impartiality. Carol Hathaway helps a young woman who was drugged with Rohipnol and raped. Benton gets an interesting offer from Dr. Hicks. He also learns that Carla Reece has been admitted to the hospital. Dr. Carter treats a woman with a serious condition but he seems to be the only one who sees it. Mark Greene's daughter ends up spending the day in the ER when her mom has to rush to Florida to deal with a family emergency.

Benton tries to find out if everything's OK with Carla's baby. Carter tries to get a man operated, despite the fact Anspaugh thinks he will die no matter what.

Benton takes a day off to help Carla. Carter finds out Edson falsified a chart.

Jeanie asks Greg to help Al get into a special AIDS-program at the hospital. Olbes brings in her grandfather, who had a stroke.

It's Carol's birthday, Mark is returning to work after being assaulted and Carla goes into premature labor.

Anspaugh is furious when Carter tells him he wants to quit surgery. Charlie is brought in with an overdose. Mark keeps struggling with his beating.

Carter is excited about getting his own med student, and Mark and Carol interview candidates for the desk clerk position.

Cynthia Hooper starts as the new desk clerk. Benton and Carla disagree over whether or not their son should be circumcised. Al gets in an accident at work.

Carol would like to have a women's and children's health care clinic within the ER. Benton has trouble combining work and fatherhood.

Benton has a very extraordinary and interesting case when he comes across a boy with reversed internal organs.

Jeanie believes she's been fired because she has HIV and fights her dismissal.

Mark finds out Cynthia has moved. Carter's cousin Chase is brought in because of a heroin overdose. Doug and Kerry clash after she found a flaw in his study.

Benton and Elizabeth Corday spend the night together. Corday is shocked when Robert Romano suggests that they go out on a date. John Carter and his grandmother clash over the future of Chase Carter; she wants him cared for at home while John feels he should remain institutionalized where he can continue to receive therapy. Carol Hathaway finally gets around to inviting her mother to a Sunday brunch with her and Doug but is a bit surprised when she shows up with her boyfriend. In the ER, Hathaway comforts a man who is going to die from chemical burns.

Third-year med student Lucy Knight reports to the ER for the first day of her rotation. Greene takes a paternal interest in her, helping her get acquainted, but she gets off to a bad start with the irritable Carter. The rest of the day finds her informing a wife of her husband's terminal condition, comforting a pregnant woman, getting locked on the roof and trying to figure out Weaver's "Tour on Tape."

Carter and Weaver become unlikely roommates. Lucy is having problems with Carter, and Greene picks up on their squabbling. Corday works long shifts which leads to her exhaustion and a critical medical error, causing a rift with Dr. Anspaugh and problems for Benton. Greene has unpleasant flashbacks when he's hazed by the well-meaning paramedics. Jeanie worries when she and Doug treat a young boy whose childlike mother clearly depends on his 6-year sister to make all decisions. Kerry rediscovers her joy of practicing medicine and decides not to pursue the open ER Chief job, which goes instead to a Dr. Amanda Lee.

A man arrives at the ER with his gravely-injured daughter then runs out, presenting a critical situation because he's the only match for her blood type. While Carter and Lucy alternately bicker and work well together as they try to track down the father, blood-supply snafus spur Benton to perform an unprecedented operation on the girl.

Corday faces M&M where the board was discussing the mistake that Corday made after she gave the wrong dosage to a patient. She decides to take the offensive and let the board know how wrong it is for her or any other doctor to work 36 hours. The board decides to do nothing about it, and she later decides to amicably end her relationship with Benton. At the hospital arrives Ruth Johnson who was born 100 years ago in that same hospital and shares some experiences with Carter. Carol is horrified by the truth behind a young boy's fatal shooting.

Lucy begins her surgical rotation under Benton and Corday. Romano offers to get Corday's fellowship reinstated and asks her to assist him in surgery. Weaver interrogates Corday, asking if Romano ever sexually harassed her. Corday denies it and concludes that Doyle must have filed charges. Ross jeopardizes a liquid pain medicine study by surreptitiously giving some of the drug to Joi's son, Ricky. Greene discovers the secret and informs Weaver. They decide not to tell Anspaugh because, by violating protocol on a federally-funded trial, the hospital would be unable to obtain research money and Medicare payments for years.

Ross helps the mother of a dying boy; Benton attends a parent/child signing class. Corday doesn't give her account in the case against Dr. Romano. Romano blackmails Corday into dropping her support for Doyle's harassment lawsuit against Romano, but Kerry gets Romano to rewrite his insulting and inaccurate review of Doyle's job performance. The ER unites to help an injured woman who needs to find temporary homes for her many dogs as she gets treatment. Mark treats the hospital janitor, Mobalage, whose injuries suggest he has been tortured in the past. Carter discovers something with one of the med students he is mentoring.

Doug faces possible criminal charges after Ricky Abbott dies when Ross shows Joi how to give Ricky a lethal dosage of medication. Doug is delegated to desk duty, Carol's clinic is shut down for acquiring the P.C.A. machine for Ricky, and Greene and Weaver face future disciplinary action for not reporting Doug's earlier mistakes. Meanwhile, Carter and Lucy discover a mutual attraction, Benton studies with a sign language instructor, and Romano begins his first day as acting ER chief.

When a school bus becomes involved in an accident, Mark assists paramedics with treating injured children; Weaver makes a discovery regarding a colleague.

Carter deals with tenant drama at an apartment tower during a ride-along that later has deadly consequences, Lucy has to hide a cancer diagnosis from an ill woman at the behest of the patient's family, Carol finds out she is pregnant, Kerry reflects on her own family issues when an injured wrestler comes to the ER, and Greene continues to help Mobalage, who may be deported if he can't tell the INS about the abuse he suffered in Nigeria.

Carol will hear whether her suspension is permanent or not. Mark and Doyle do what they can to get a patient with Down syndrome on a heart transplant list.

Ross helps the mother of a dying boy; Benton attends a parent/child signing class. Corday doesn't give her account in the case against Dr. Romano. Romano blackmails Corday into dropping her support for Doyle's harassment lawsuit against Romano, but Kerry gets Romano to rewrite his insulting and inaccurate review of Doyle's job performance. The ER unites to help an injured woman who needs to find temporary homes for her many dogs as she gets treatment. Mark treats the hospital janitor, Mobalage, whose injuries suggest he has been tortured in the past. Carter discovers something with one of the med students he is mentoring.

Lucy begins her surgical rotation under Benton and Corday. Romano offers to get Corday's fellowship reinstated and asks her to assist him in surgery. Weaver interrogates Corday, asking if Romano ever sexually harassed her. Corday denies it and concludes that Doyle must have filed charges. Ross jeopardizes a liquid pain medicine study by surreptitiously giving some of the drug to Joi's son, Ricky. Greene discovers the secret and informs Weaver. They decide not to tell Anspaugh because, by violating protocol on a federally-funded trial, the hospital would be unable to obtain research money and Medicare payments for years.

Doug treats a dying 17-year old cystic fibrosis patient who doesn't want to be resuscitated. Carter gets to operate on Benton.

Mark and Kerry have to create a policy regarding HIV-positive employees, which leads to gossip amongst the nurses.

Benton takes a day off to help Carla. Carter finds out Edson falsified a chart.

Benton tries to find out if everything's OK with Carla's baby. Carter tries to get a man operated, despite the fact Anspaugh thinks he will die no matter what.