The realities of the ER may be too much for a child, but circumstances force Greene to bring his daughter Rachel with him on a day when the outdoor temperature tops 100 degrees and the air-conditioning doesn't work. Benton and Langworthy try in vain to save a boy shot in self-defense. Meanwhile, Lewis's broke sister, Chloe, steals Lewis's TV and VCR. After Ross crosses the line with Hathaway and Taglieri, Hathaway slugs Ross.

A new medical student, Michael Gallant, arrives in the ER. He's supposed to be working under Dr. Carter's supervision but John's grandmother is unwell. Elizabeth Corday is convinced that other doctors are refusing to work with her as a result of the mysterious deaths. Mark Green thinks she's overreacting but she's determined to find out what happened to her patients. Abby and Luka argue over the attention he is paying to a trainee nurse's aide. Dr. Benton finds himself in court to retain custody of his son, Reese. Carter and Susan Lewis treat a young woman who is both a law and a medical student. Green has to collect his daughter at school when she is suspended.