The pilot for the popular TV series is set during 24 frantic hours in the lives of a group of doctors, nurses, and staff members of a busy emergency room at a Chicago hospital. They deal with the seemingly endless casualties that stumble into their place of employment. The central characters are the chief resident and family man Dr. Mark Greene, who is considering a job in private practice due to pressure from his demanding law student wife Jennifer; outgoing Dr. Doug Ross, who deals with cases in his own personal way; straight-arrow Dr. Susan Lewis, trying to get by another long 36-hour shift; inexperienced third-year med student John Carter; cocky surgical resident Dr. Peter Benton; and troubled chief nurse Carol Hathaway.

Mark's wife arrives in the ER with the news that she has passed her bar exams but several members of the staff interrupt their intimate celebration. Greene treats an elderly woman whose husband isn't ready to let her go. It's been eight weeks since Hathaway's attempted suicide, but Doug Ross has yet to bring himself to visit the woman he went out with for two years. Susan Lewis saves a newborn who is brought into the ER choking. She also argues with the psychiatric attending who refuses to admit a patient suffering from dementia. Carter finds himself having to care for a group of German tourists who are suffering from food poisoning. He also treats a young flirt with a rash. Benton treats a recent surgery patient and finds his correct diagnosis overturned by the man's physician. Susan Lewis treats a family struck by a drunk driver. The husband and daughter will survive but there is little hope for the woman. The drunk driver is also brought in suffering from only a few scratches.

Carol Hathaway returns to work after her suicide attempt. Doug Ross still feels guilty about what happened. An ER patient found walking the streets takes to singing, constantly. Susan Lewis has a run-in with the cardiologist on duty, Dr. Kayson, when he disagrees with her treatment of a heart attack victim. At a case review session, she gets very little support from her colleagues. She also treats a woman who is dying of leukemia and who has good advice for Hathaway. Greene treats a woman who has obviously been beaten by her husband but can't get to agree to get help.

Mark Greene's wife Jen gets a position clerking with a Federal judge. Unfortunately, it's in Milwaukee, 2 hours away and she wants Mark to look for a job there. Greene and Susan Lewis treat Samuel Gasner, a man who has been waiting for a heart transplant and who will not survive the night unless a donor can be found. John Carter is worried that his latest paramour may have left him with a souvenir of their sexual encounter. Doug Ross treats a young girl suffering from severe asthma but whose mother can't afford her medication. Benton treats Ivan the liquor store owner who is shot for the third time in as many weeks.

The realities of the ER may be too much for a child, but circumstances force Greene to bring his daughter Rachel with him on a day when the outdoor temperature tops 100 degrees and the air-conditioning doesn't work. Benton and Langworthy try in vain to save a boy shot in self-defense. Meanwhile, Lewis's broke sister, Chloe, steals Lewis's TV and VCR. After Ross crosses the line with Hathaway and Taglieri, Hathaway slugs Ross.

The ER staff's slow snow day becomes chaotically hectic when the casualties of a 40 car traffic accident flood in.

Benton is called out of surgery to find his senile mother.

Kayson, a married man, tries to start a romance with Susan by asking her to dinner. Deb unknowingly eats LSD-laced chocolates. Carol takes an interest in a Russian girl abandoned in the ER.

Dr. Greene is still having trouble dealing with cases in the ER and the new Chief of the ER is growing increasingly concerned. Greene also faces a difficult peer review to examine his handling of the Jodi O'Brien case. Dr. Benton takes on the difficult task of telling his mother that she must be placed in a home with full-time care. Susan's very pregnant sister Chloe returns to live with her. Dr. Ross deals with the case of a young girl with a heart condition while Ross and Carter encounter a patient who refuses treatment for tuberculosis. When Benton asks Deb Chen and Carter to submit their procedures book in a few days, Deb feels she has to get a few more procedures under her belt if she's to best her fellow student. Unfortunately, her eagerness leads to near tragedy for a patient.

Greene finds his marriage falling apart and is concerned at how little time he's spending with his daughter. He also treats an eight week old child with a heart murmur who requires surgery. Susan tries to get her pregnant sister Chloe to take her pregnancy seriously, but her head isn't quite into it. Benton tries desperately to find a surgeon who will operate on a 16 year-old with a severe brain aneurysm that could burst at any time. He's also concerned at his mother's care and is growing ever more attracted to Jeanie Boulet. Doug Ross' commitment to Diane Leeds gets more serious when he agrees to be an assistant coach for her son's little league baseball team.

Doug Ross and Nurse Hathaway treat a girls' basketball team from a local catholic school for meningitis. Their teachers also need to be tested but one of them confides in Hathaway that she may have a particular problem. Green and the Chief of Staff have a disagreement in the middle of a procedure. With the wedding only two weeks away, Tag and Carol Hathaway have to deal with all of the final preparations, not the least of which is writing their own marriage vows. Susan deals with a suicide victim who is using emotional blackmail to keep his girlfriend from leaving him. Susan reaches the breaking point with her sister Chloe and tells her she has to move out.

On a fateful Mother's Day, several staffers in the ER face possible life-changing events. Susan Lewis' sister Chloe gives birth to a beautiful - and healthy - baby girl. Things start to go wrong however when their mother Cookie - who had agreed to take in Chloe and the baby - suddenly decides she's done enough and Susan will have to take care of it. Carter turns down an offer for an ER sub-internship in the hopes that he'll get an offer in surgery. Dr. Hicks has news for him however. Benton's mother takes a turn for the worse. Carol Hathaway is overwhelmed with the final preparations as her wedding day approaches.

It's Carter's last day in the ER and finally fed up with Dr. Benton's apparent indifference, rejoices when he learns that he gets to write an appraisal on him. He subsequently regrets his negative input when he gets offered the surgical sub-internship he'd hoped for and learns that Benton gave him a glowing appraisal. He also spends a good part of the day with young leukemia victim who is fed up with life. Benton and Jeanie Boulet's relationship reaches a crossroads. Mark Greene is offered an attending position at the hospital but also learns that he is being sued for malpractice over his handling of the Jodi O'Brien case. The big day for Carol Hathaway and Tag is here but doubts creep in and one of them gets left standing at the altar.

While victims of a gang shootout are being brought in, Carter is late and a new group of third year medical students arrives.

Carter gets his first official patient while Doug treats a four-year-old Asian boy who has AIDS.

Doug and Harper had sex. Mark finds out about this. So does Carter.

Doug saves a kid who's stuck in a flooded culvert and becomes a local hero when a TV helicopter films part of the rescue operation.

It's his day off, but Mark shows up for work anyway. After a patient dies and Morgenstern wants to speak to him, Mark soon regrets coming in after all.

Benton tries to save someone who, according to the other surgeons, can't be saved while the ER gets crammed with pregnant women.

Shep and Raul go in a burning house without the proper equipment to save three children.

Mark Greene strikes a deal with Kerry Weaver - he will support her application for an ER attending position if she in turn will support Susan Lewis for Chief Resident. When Susan doesn't get the job, Mark is told to go ask her why. Carter is finally going to graduate and wants Benton to attend the party his family is throwing for him. Unfortunately, Carter decides to sit with a young patient awaiting a liver transplant and misses his own graduation ceremony. With the news she has received about her former husband Al's health, Jeanie Boulet decides to have herself tested. Doug Ross' girlfriend Karen forges his prescription for percodan. Hathaway's boyfriend, Shep, is refusing to undergo his anger management treatment. Mark's ex-wife Jen tells him that she is going to re-marry. Loretta Sweet asks Greene if he would become guardian to her kids.

Doug's one-night-stand has a seizure and he brings her to the ER.

Encouraged by Carol, Mark finally asks Susan out. Benton tries to save a boy, despite the fact Doug thinks he's brain dead.

Carol has to fire two of the nurses. Meanwhile, Gant feels Benton is too hard on him.

Doug treats a dying 17-year old cystic fibrosis patient who doesn't want to be resuscitated. Carter gets to operate on Benton.

Carol will hear whether her suspension is permanent or not. Mark and Doyle do what they can to get a patient with Down syndrome on a heart transplant list.

Benton takes a day off to help Carla. Carter finds out Edson falsified a chart.