The board decides to extend the search for a new ER Chief, leaving Kerry waiting for a decision. Benton visits a doctor who is deaf and he realizes that there is nothing "wrong" with his son. Mark saves the life of a gay prostitute and then tries to get the kid to avoid reckless behavior. Carter loses his Resident Advisor job because of Lucy, then blames her for not going along with his plan to defraud an insurance company, but she inadvertently leads him to shave off a nasty-looking beard he'd been growing. Corday saves two lives and impresses Benton enough that he decides to request she be his intern instead of Dale's. Carol tries to help an elderly Jewish guy find a place to live.

Dr. Greene tries to help get Amanda Lee the proper credit she deserves on a paper she wrote. However, he starts to become suspicious of her credentials. An old friend of Dr. Greene recommends him for a NASA mission. Benton's son is having difficulties in day care. Doug and Carol help the exhausted mother named Joi of a little boy named Ricky who has a terminal illness. Carter is jealous when Lucy goes on a date with Dale.